Carry the business process across systems.
Connect network tasks, source-of-truth data, service-management steps, external executors, and records in a repeatable process.
THE BUSINESS NEED
Tie diverse systems into business processes.
An operational outcome often requires more than a device change. Separate systems hold the request, intended properties, authorization, task logic, and evidence. Manual handoffs between those systems slow delivery and make the process harder to repeat.
HOW THE CAPABILITY WORKS
How Gluware supports a robust orchestation.
Design the operational process
Network RPA owns process logic, targets, variables, conditions, tasks, scheduling, and triggers. Workflow Library manages creation, import, search, sort, editing, execution, history, cloning, export, and deletion. Workflow Activity supplies execution detail, logs, re-runs, and Business Process Model and Notation (BPMN) export. Template Builder designs and tests LiquidJS output using workflow context, instances, and variables.
Connect service and inventory operations
Service Connectors package supported external API operations as RPA tasks. Native NetBox and ServiceNow CMDB synchronization use separately configured mappings, property ownership, and schedules.
Invoke the right execution mechanism
RPA can invoke CME (Config Model Editor) provisioning, OS Plans, application operations, API calls, custom tasks, or Ansible playbooks. Some external tasks use connection instances defined in CME; that dependency does not make CME the external executor.
Make the process accessible
GluAPI exposes role-governed REST access and process invocation. IDE-developed tasks can extend the process after packaging and installation through Solutions Manager.
THE BUSINESS Value
Accelerate the business reliably.
A complete process reduces the handoffs between a business request and the operational result. The enterprise can apply the same process as coverage grows, with the component performing each action and the records of the process remaining clear.
WHAT DELIVERS THIS CAPABILITY
Several components.
One operational capability.
Each component has a defined role in the process. Explore the reference pages for its functions and boundaries.
Network RPA
Owns process logic and task coordination.
Service Connectors
Provide supported external API operations as tasks.
NetBox Integration
Synchronizes mapped device and site data.
ServiceNow Integration
Connects configured CMDB and service-management processes.
Ansible Integration
Executes invoked playbooks or invokes Gluware through the certified collection.
GluAPI
Provides programmatic access and process invocation.
Config Model Editor
Holds connection constructs used by some external tasks.
Gluware IDE
Develops custom tasks and integrations.
Related Capabilities
Explore related capabilities
Carry the business process across systems.
Connect network tasks, source-of-truth data, service-management steps, external executors, and records in a repeatable process.