Two Gold Awards. One Foundation That Made Them Possible.

Gluware recently earned two Gold awards in the 21st Annual Globee Awards for Technology, scoring 9.14 out of 10 for Best AI Agent for IT Operations and AIOps, and 9.02 out of 10 for Achievement in Continuous Innovation. Gold in the Globee program requires a minimum average score of 8.50 across a panel of industry peers with verified business credentials. These are not participation trophies. Out of more than 875 nominations submitted, entries scoring below 7.0 received nothing at all, and not everyone who submitted won. Clearing the Gold bar at 9.14 and 9.02 reflects a genuine standard of merit, and we are proud of both.

But the more interesting topic is not what we won. It is why and that comes down to a long investment in making network automation safe and predictable.

Both awards trace back to the same foundational technology: DIAL, the Gluware Device Interaction and Automation Layer. DIAL is not a marketing term for a feature. It is the cumulative result of more than one million engineering hours invested over years of development, producing a capability that exists nowhere else in the industry. 

Specifically, DIAL provides bidirectional, intent-driven semantic translation across 56 network operating systems from 22 vendors. That means Gluware can read intent from the network and write intent back to the network, consistently and correctly, across the messy collections of heterogeneous, multi-generational infrastructure that you typically find  in large enterprise environments.

This matters because enterprise networks are not uniform. They are decades of accumulated decisions, device types, vendor relationships, and software versions layered on top of one another. Most automation platforms handle part of that surface reasonably well and then run out of road. DIAL was built to handle all of it, validated across hundreds of releases and proven at scale across hundreds of thousands of network devices.

That foundation is what makes continuous innovation possible in practice rather than just in principle. When Gluware introduces new AI-driven capabilities, including agentic automation that can detect configuration drift, map vulnerabilities to live network state, and execute validated remediation workflows, those capabilities inherit the translation and validation work that DIAL already provides. The AI is not guessing at vendor syntax or hoping that a configuration change will parse correctly on a specific OS version. It is operating through a layer that was painstakingly built and tested to get that answer right, every time, across all 56 supported platforms.

This is the distinction that resonates with mainstream enterprise network organizations, the Global 2000 teams managing complex, brownfield infrastructure where a wrong automated change is not an inconvenience but a serious operational risk. These organizations do not need vision; they already have that. They need automation they can trust and validate before it touches production. They need AI that bends the branch lower for their existing teams to build with confidence, accuracy, and velocity. Gluware delivers that because we invested in the trust layer before we built the agentic layer, not the other way around.

The Globee judges, working independently and applying consistent criteria, scored what they saw. What they saw was a company that has earned the right to innovate continuously because it built the foundation to do so responsibly. We think that is worth explaining, not just celebrating.