by Megana Natarajan
CIOs say that 2020 underlined the importance of rapid adaptability in the face of hurdles. In 2019 most organizations considered digital tech a “nice to have” tech rather than a necessary tech. Fast forward to 2020, and organizations realized the criticality of having digital tech in the stack for ensuring business and customer success. Enterprise leaders predict that for 2021, a higher focus on operational agility is required. Majority of the CTOs and CIOs feel that the biggest obstacles in 2021 will be handling the pandemic recovery relevant to business operations. In order to prepare for the unprecedented and embrace whatever changes that 2021 brings in, leaders must boost their digital transformation measures and prioritize important tech practices.
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