Michael Haugh presents a use case where a customer needs a custom ServiceNow integration. It will highlight how Gluware Lab can be used to create a custom task that will be published into the user’s Gluware Control instance for use in the Network RPA as a custom task. This session’s demo will showcase a situation where a customer needs a capability, such as API integration with ServiceNow. Mike will demonstrate how Gluware Lab can be used to build the task (a wizard-assisted JNIB), package it in a capsule and install it into the instance. He will then use Network RPA to build a basic workflow using the new task.